AUNEV CLIENT SERVICES
Shopping & Retailer Information
We guide the experience. The retailer completes the purchase.
AUNEV supports your private shopping experience through personalized selection and fit guidance. When you are ready to purchase, you will continue directly to the applicable brand or retailer.
Where do I purchase?
Purchases are completed directly on the website of the applicable brand or retailer. When you choose to continue, you will leave AUNEV and complete the transaction there.
Who processes payment?
Payment is processed by the brand or retailer where you complete your purchase. AUNEV does not process payment for product purchases.
Shipping & Delivery
Shipping options, delivery timing, carriers, duties, and other fulfillment terms are determined and handled by the applicable brand or retailer.
Returns & Exchanges
The return and exchange policy of the brand or retailer where you complete your purchase applies to your order. Please refer to the applicable retailer’s policy for current return and exchange terms.
Pricing & Availability
Prices, promotions, product availability, and other purchase information may change. The pricing and availability shown by the applicable brand or retailer at the time of purchase apply.
What does AUNEV do?
AUNEV supports your shopping experience with personalized product and fit guidance designed to help you make a more considered selection.
AUNEV & YOUR PURCHASE
A clear handoff when you are ready to shop.
AUNEV does not fulfill your order or manage the retailer’s transaction. For current pricing, availability, payment, delivery, returns, exchanges, and order support, please refer to the applicable brand or retailer.